privacy

1. Information We Collect

When you request an estimate, contact us, or use this website, we may collect:

Personal information you provide, such as your name, phone number, email address, property address, and ZIP code
Details about your project, including project type and description
Technical information such as IP address, browser type, device information, and general usage of this website

2. How We Use It

We use the information we collect to:

Respond to your estimate request and schedule your project
Communicate with you about your inquiry, appointment, or ongoing project
Improve this website and understand how it is used
Maintain records required for our business and insurance purposes

3. Text Messages (SMS)

If you provide your phone number, Galaxy Marble may contact you by text message regarding your estimate, appointment, or project. We only send messages related to services you have requested.

Message frequency varies based on your interaction with us
Message and data rates may apply through your carrier
You can reply STOP at any time to opt out of text messages
Reply HELP or call 857-251-5599 for assistance
Your phone number and consent records are never sold or shared with third parties for marketing purposes

4. How We Share Information

We do not sell or rent your personal information. We may share information only with:

Service providers who help us operate our business, such as scheduling or payment tools, under confidentiality obligations
Authorities, when required by law or to protect our legal rights
A successor business, in the event of a merger, acquisition, or sale of assets

5. Data Security

We take reasonable steps to protect the information you share with us, including limiting who has access to it and using secure tools to store and process it. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

6. Cookies & Analytics

This website uses cookies and tools such as Google Analytics and Google Tag Manager to understand how visitors use our website and to improve our content and services. You can disable cookies through your browser settings, although some parts of the website may not function as intended.

7. Your Choices

You may ask us to access, update, or delete the personal information we hold about you
You may opt out of text messages at any time by replying STOP
You may contact us at any time with questions about your information

8. Third-Party Links

Our website may contain links to third-party websites, such as our Google Business Profile or social media pages. We are not responsible for the privacy practices of those websites.

9. Non-Sharing Clause

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors providing support services, such as customer service, is permitted. All other use-case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.